Professional Development Programs

Professional Development Programs » Single Subjects » Maintaining Quality within Institutions

Maintaining Quality within Institutions

15 October - 9 December 2018

Subject overview

Maintaining Quality within Institutions focuses on how people undertake, define, measure,
monitor and improve quality and quality assurance processes and procedures within tertiary
education. Tertiary education institutions are under mounting pressure to demonstrate their
quality as a measure of social and financial accountability to students, the public and the

This subject will enable students to understand the contexts and approaches of internal quality
monitoring, addressing and exploring a range of theoretical, cultural, methodological and
practical considerations. It contains four modules of study:

Module 1: Quality Assurance and the Quality Cycle
This module introduces the notion of quality assurance within the tertiary education sector, and explores how institutions can plan quality strategies and operations. It introduces the concepts of the planning pyramid and the quality cycle and how these can be adapted to their institutional context.

Module 2: Positive IQA Culture
This module focuses on the nature of a quality culture within institutions and organisational units and explores ways and means by which a quality culture can be developed, maintained and enhanced. Leadership, staff capability and comprehensive behavioural characteristics and quality culture identifiers are introduced and explored.

Module 3: IQA Governance and Management
This module considers differences, similarities and overlap of External and Internal Quality Assurance systems, including exemplar bodies. Common institutional approaches to audit are explored; governance and management are defined and illustrated with reference to function, values, principles and policies and procedures.

Module 4: IQA in Action
This module draws together the themes and content of the preceding modules in the context of IQA in action, including inputs, outputs and appropriate responses to the requirements of demonstrating compliance. In so doing, teaching and learning, research and research training, professional / administrative units and partnerships are addressed separately. Benchmarking and specific tools for IQA conclude the module.

Learning outcomes

  • To enable participants to describe the major factors that affect institutional quality assurance;
  • To describe the notion of a planning pyramid with long-term vision, medium-term strategic plans and shorter- term operational plan;
  • To discuss how improvement can be made through evaluation in terms of review and monitoring within the institution;
  • To identify the difference between information comparison and benchmarking including choosing institutions or sub-areas for information comparison and for benchmarking.

Teaching dates and contact hours

This subject is taught over eight weeks from 9 October to 3 December 2017.

The total number of contact hours over this period is 23.5. These include four compulsory discussion board tasks and attendance at three webinars that are held at set times.

Outside of these times students are expected to organise their own study schedule. The recommended total number of study hours for this subject is 120.

Delivery modes

This subject is delivered entirely online. Students can choose to undertake either the non-assessed or assessed mode.

Non-assessed mode
Students undertake and finish the compulsory components only, made up of four discussion board tasks and four webinars held at set times.

Assessed mode
Students first undertake and finish the compulsory components, i.e. the four discussion board tasks and four webinars held at set times. They must then submit a 3000-word essay at the end of the subject.

Students who successfully complete this mode gain 12.5 credit points, which can be credited towards one of our Masters or Graduate Certificate programs. Please contact us if you would like more information about how this articulation process works.

2018 fees

Assessed mode: A$4,180

Non-assessed mode: A$3,352

Fees include course materials but does not include text books (if applicable).

Subject facilitator

Dr Vernon Crew, Fellow, LH Martin Institute.

Vernon is an international education consultant, continuing a career in education at all levels and in a variety of contexts, working in the United Kingdom, Zambia, Hong Kong and Australia, all for substantial periods, together with short-term consultancies and secondments elsewhere in Africa, North America, Asia and the Pacific Rim. His experience includes teaching in schools and higher education institutions, long-term service as Principal of an international school in Zambia and as Head of the School of English at the main teacher training institution in Hong Kong, founding Head of the Centre for International Education at the Hong Kong Institute of Education and Director, English Language and International Services at the University of New England. 

How to apply

To find out more about studying a single subject from the Tertiary Education Management course or to start your application, please contact our dedicated Student Support team who will assist you through the process. 

The documents you will require to provide include:

  • Copies of testamurs and transcripts of all degrees listed in the application;
  • Your CV;
  • Documentation showing how you have met the English language proficiency standards if you have English as a second language or the language of instruction of previous degrees was other than English.

(Note: limit of 1.5 MB per document)

More information

Detailed information on the subject is available in the University of Melbourne handbook.

Find out more information about this subject by contacting Dina Uzhegova or call +61 3 8344 4605.

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