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Managing Quality Audits & Reviews in Tertiary Education

15 October - 9 December 2018

Subject overview

Internal and external quality audits and reviews are now ubiquitous in tertiary education. This subject equips students with knowledge and skills to understand, plan and manage quality audits and reviews in tertiary education for credible processes and productive outcomes.  Current challenges and models for quality assurance and audit will be discussed but the main focus is on the practical aspects of managing audit and review activities to add value by improving organizational and academic effectiveness. Internal, related party and external audit models are explored, as the subject is designed to be relevant to both institutional managers and practitioners working in quality and related agencies.

Learning outcomes

On completion, participants should be able to:

  • Appreciate the strengths and weaknesses of the growing convergence of 'traditional' models of quality audit and review in tertiary education and business models for organizational effectiveness;
  • Plan and design a quality audit or review activity for first-party (internal), second-party (related-party) and third party (external) relationships in tertiary education;
  • Manage a credible independent quality audit process of a tertiary program or institution, including managing political and environmental elements;
  • Apply their understanding to identify improvements to current systems and the implications of new developments for tertiary education quality audit and review.

Contact hours

The total number of contact hours over this period is 24. Includes 6 hours of webinars and 18 hours of online discussions (all taught and/or moderated by academic staff) over the duration of the subject.

Outside of these times students are expected to organise their own study schedule; the recommended total number of study hours for this subject is 170.

Delivery modes

This subject is delivered entirely online. Students can choose to undertake either the non-assessed or assessed mode.

Non-assessed mode
Students undertake and finish the compulsory components only, made up of four discussion board tasks and three webinars held at set times.

Assessed mode
Students first undertake and finish the compulsory components, i.e. the four discussion board tasks and three webinars held at set times. They must then submit a 1500-word written response to study analysis, to plan and design elements of an external quality review and 3500-word essay at the end of the subject.

Students who successfully complete this mode gain 12.5 credit points, which can be credited towards one of our Masters or Graduate Certificate programs. Please contact us if you would like more information about how this articulation process works.

2018 fees

Assessed mode: A$4,180

Non-assessed mode: A$3,352

Fees include course materials, but does not include text books (if applicable).

Subject Facilitator

Prof Jeanette Baird, Honorary Senior Fellow, LH Martin Institute.

Jeanette Baird has been an Adviser to the Office of Higher Education in Papua New Guinea since 2012, working primarily on quality assurance but also in regard to systematic improvements for the PNG tertiary education sector. Between August 2011 and May 2012, she was with the Australian Tertiary Education Quality and Standards Agency (TEQSA), serving as the inaugural Executive Director, Regulation and Review. From 2005 to 2011 Jeanette was an Audit Director with the Australian Universities Quality Agency (AUQA) and was AUQA’s Executive Director during the transition period to TEQSA. She has held management and academic positions in several Australian universities as well as management roles in public sector agencies.

She has developed quality assurance standards for higher education institutions across a range of countries and contexts, and has made numerous presentations on quality in higher education. Her international work includes experience in chairing university audits and in setting up external quality agencies. Jeanette’s doctoral thesis was on university governing bodies in Australia and she has published on university governance, accountability, quality assurance and higher education policy. Her current research interests include higher education governance, higher education policy frameworks, and public sector reform in developing countries.

How to apply

To find out more about studying a single subject from the Tertiary Education Management course or to start your application, please contact our dedicated Student Support team who will assist you through the process.

The documents you will require to provide include:

  • Copies of testamurs and transcripts of all degrees listed in the application;
  • Your CV;
  • Documentation showing how you have met the English language proficiency standards if you have English as a second language or the language of instruction of previous degrees was other than English.

(Note: limit of 1.5 MB per document)

More information

Detailed information on the subject is available in the University of Melbourne handbook.

Find out more information about this subject by contacting Dina Uzhegova or call +61 3 8344 4605.

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